Introduction
Hazgy is a trusted online gaming platform where protecting your privacy is our top priority. This Privacy Policy ("Policy") explains how information collected through the Hazgy website, mobile app, and other services is managed.
By using Hazgy, you agree to the terms of this Privacy Policy. We may update this Policy at any time, and any changes will be posted on this page. We encourage you to check back regularly.
1 What Information We Collect
Hazgy collects certain personal information in order to provide its services. This data is used to manage your account, ensure security, and improve service quality.
| Data Type | Example | Purpose |
|---|---|---|
| Identity information | Name, date of birth, national ID | Account Verification & KYC |
| Contact information | Email address, mobile number | Account Activation & Support |
| Financial Information | Mobile banking number, bank account | Deposit & Withdrawal Processing |
| Device & Technical Information | IP address, browser, device model | Security & fraud prevention |
| Gaming Activity | Game history, bet amounts, wins and losses | Service improvement & responsible gaming |
| Cookies & Browsing Data | Session cookies, preference settings | User experience improvement |
- Information you provide directly — such as through registration forms, verification documents, and support messages — is collected at the point of submission.
- Some technical information is collected automatically while you use the platform.
- Identity verification information may be obtained from third-party verification agencies.
- We do not knowingly collect information from anyone under the age of 18.
2 How Your Information Is Used
Hazgy uses collected data only for specific, lawful purposes. Your information will never be used in any way that violates this Privacy Policy.
- To create, manage, and verify your account.
- To process deposits, withdrawals, and other financial transactions.
- To maintain platform security and prevent fraud and deception.
- To provide customer support and resolve issues.
- To comply with applicable laws and regulatory requirements.
- To improve the platform experience and develop new features.
- To ensure responsible gaming and identify problematic behavior.
- To inform you about promotional offers and bonuses (with your consent).
3 Hazgy's 6 Pillars of Privacy Protection
All your data is protected with SSL/TLS encryption. From transactions to personal information, everything is transmitted through encrypted channels.
Keep two-factor authentication (2FA) enabled when logging into your account. This prevents unauthorized access and keeps your information more secure.
Your data is stored on secure servers. Access is strictly controlled, and only authorized personnel can view specific data.
Hazgy only collects information that is necessary to deliver its services. We do not request personal data beyond what is needed.
Regular audits are carried out to maintain platform security. Any vulnerabilities identified are resolved promptly.
Your data is retained only for as long as necessary. Once an account is closed, data is deleted after the applicable retention period.
5 Cookies & Tracking Technologies
Hazgy uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Login session, security | Deleted at end of session |
| Functional Cookies | Language, preference settings | 30 Days |
| Analytics cookies | User behavior analytics | 6 Months |
| Security cookies | Fraud Detection | Deleted at end of session |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
6 Your Rights
Every user on Hazgy has important rights over their personal data. Contact our support team to exercise any of these rights.
7 Data Security Measures
Hazgy follows industry-leading standards to protect your data, with security measures in place on both the technical and administrative levels.
- 256-bit SSL encryption is applied to all data transfers.
- Stored data is protected with AES-256 encryption.
- Passwords are never stored in plain text — only in hashed form.
- Servers are monitored 24/7 for security. Any unusual activity is detected immediately.
- Staff can only access data that is necessary for their specific responsibilities.
- Regular penetration testing and vulnerability assessments are conducted.
- In the event of a data breach, affected users will be notified promptly.
8 Protection of children and minors
Hazgy is an adults-only platform. We do not provide services to anyone under 18, and we do not collect data from minors.
- Age verification is mandatory at registration — users under 18 are not permitted to open an account.
- Any data submitted by a minor will be deleted immediately and the associated account will be closed.
- If a parent or guardian believes their child is using Hazgy, please contact our support team.
- Responsible Gaming tools can be used to help protect your family.
9 Policy changes & updates
Hazgy may update this Privacy Policy from time to time. Users will be notified of significant changes via email or through the platform.
- The date of each update will be noted at the top of this page.
- Users will be notified before any major changes take effect.
- Continued use of the platform after any updates will be considered acceptance of the revised Policy.
- Copies of previous policy versions are available from the support team upon request.
10 Contact & complaints
For any questions, complaints, or requests related to this Privacy Policy, please contact the Hazgy support team. We aim to respond within 72 hours.
- Reach us directly via live chat — available 24/7, every day of the week.
- Send us the details by email: [email protected]
- Identity verification may be required when submitting data-related requests.
- Once a complaint is submitted, a reference number will be issued so you can track its progress.